Terms and Conditions – Kifak Shop

Last updated: [24.11.2025]

1. Introduction

Welcome to Kifak Shop, an online store operating in Lebanon. By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please discontinue using the site.

2. Definitions

1. "Website" refers to Kifak Shop and all related services.
2. "We", "Us", "Our" refer to the owners and operators of Kifak Shop.
3. "User", "You", "Your" refer to any person visiting or using the website.
4. "Products" refers to any items sold on the website.

3. Eligibility

You must be at least 18 years old to make purchases. By using our website, you confirm that you meet the legal age requirements under Lebanese law.

4. Account Registration

Some features may require an account. You agree to:

1. Provide accurate and complete information.
2. Keep your login credentials confidential.
3. Be responsible for any activity under your account.

We reserve the right to suspend or terminate accounts that violate our policies.

5. Products and Availability

We strive to provide accurate product descriptions, pricing, and availability. However:

1. Product availability may change.
2. Colors and images may vary due to display differences.
3. We may modify or discontinue products without prior notice.

6. Pricing and Payment

1. Prices are listed in Lebanese Pounds (LBP) unless stated otherwise.
2. Prices may change at any time.
3. Accepted payment methods may include cash on delivery, bank transfer, credit/debit cards, or other available options.
4. By placing an order, you confirm authorization to use the selected payment method.

7. Orders and Acceptance

After placing an order, you will receive a confirmation message. This does not represent final acceptance. We may:

1. Accept or decline any order.
2. Cancel orders due to stock issues, errors, or suspected fraud.

8. Shipping and Delivery

1. Delivery is available across Lebanon.
2. Delivery times vary depending on location and product availability.
3. Delays may occur due to weather, logistics, or factors beyond our control.
4. Delivery fees are shown at checkout.

9. Returns, Refunds, and Exchanges

Please refer to our Return Policy for full details. In general:

1. Returns are accepted within a specific timeframe depending on product type.
2. Items must be unused, in original packaging, and in resellable condition.
3. Some items may be non-returnable.
4. Refunds may be given via store credit, bank transfer, or the original payment method.

10. User Responsibilities

You agree not to:

1. Engage in fraudulent or illegal activities.
2. Attempt to breach website security.
3. Upload harmful or inappropriate content.
4. Violate Lebanese laws or infringe third-party rights.

11. Intellectual Property

All content on the website—including logos, graphics, text, images, and software—is owned by or licensed to Kifak Shop. You may not reproduce, distribute, or modify content without permission.

12. Privacy Policy

Your privacy is important to us. By using the website, you agree to our Privacy Policy, which explains how we collect and use your personal data.

13. Limitation of Liability

To the extent permitted by Lebanese law:

1. We are not liable for indirect, incidental, or consequential damages.
2. We are not responsible for delays or issues caused by third-party service providers.

14. Disclaimer of Warranties

Products are provided "as is" unless covered by a manufacturer warranty. We do not guarantee uninterrupted or error-free website operation.

15. Third-Party Links

The website may contain links to external sites. We are not responsible for their content or policies.

16. Changes to Terms

We may update these Terms at any time. Updates take effect immediately upon posting. Continued use of the website means you accept the revised Terms.

17. Governing Law

These Terms and Conditions are governed by the laws of the Lebanese Republic. Any disputes must be resolved in Lebanese courts.

18. Contact Information

For questions or support, contact us:

1. Email: [email protected]
2. Phone: 03667599
3. Address: الجنوب العاقبية الشارع العام

Thank you for choosing Kifak Shop.